Billing Questions?
- What is your refund policy?
- How do I cancel my account?
- Why do I see new charges after I placed my order?
- Why are there multiple charges on my card?
- Where can I access my TSM purchases?
- How do I know what I bought from you?
- How do I update my credit card?
- My bank declined my purchase, what do I do now?
- How can I place an order?
- Why is TSM HelpDesk.com on my statement?
- Visit our Self Service Portal to manage your orders
- What methods of payment can I use to order a program?
- What if I want to call my bank about this?
- My order was declined but I still see a pending charge!
- If the chapter is free, why do you want my credit card number?