My order was declined but I still see a pending charge!

That happens from time to time, but as soon as your financial institution finishes processing the transactions, you will not see this as a completed charge. 

Depending on your bank's policies, it may take 7-10 days for the funds to be released back into your account. You may be able to contact them and ask for help removing the hold.

If you would like to verify the status of any order, our Customer Happiness help desk is a phone call or email away.